Privacy Policy

Effective date: January 15, 2024
Last updated: December 22, 2023

This is our "Privacy Policy" which sets out the policy governing our use of the information you provide in connection with the website and your use of Scar (the "bot").

  • The terms "you" and "your" refer to all individuals or entities accessing this site or using the bot.
  • The terms "we", and "our", refer to the teams involved in the service and the owner.
  • And the term "bot" refers to our Discord bot, Scar.

Table of Contents

Usage Agreement

By inviting the bot and using its features (for example, but not limited to, using commands), you agree to the below-mentioned Terms and Privacy Policy of the bot.

You acknowledge that you have the privilege to use the bot freely on any Discord Server (Server) you share with it, that you can invite it to any Server that you have Manage Server permissions for and that this privilege might get revoked for you if you're subject to breaking the terms and/or policy of this bot or the Terms of Service, Privacy Policy, and/or Community Guidelines of Discord Inc.

By inviting the bot, it may collect specific data as described in its Policy. The intended usage of this data is for core functionalities of the bot, such as, but not limited to, storing your settings, handling commands, etc. The bot will not collect any data that is not described in its Policy. The bot will not share any data with third parties unless required by law.

Updates to the Terms of Service

We may update this Privacy Policy from time to time. Changes will be effective immediately. We recommend all users visit this Privacy Policy regularly. We are committed to ensuring transparency and providing users with advance notice of any significant changes that may affect their use of our services or their rights.

By inviting the bot, it may collect specific data as described in its Policy. The intended usage of this data is for core functionalities of the bot, such as, but not limited to, storing your settings, handling commands, etc.

The bot will not collect any data that is not described in its Policy. The bot will not share any data with third parties unless required by law.

Notification of Changes

If any changes to the Privacy Policy are made, we will inform users at least 7 (seven) days before the updated terms come into effect. We may use methods such as announcements on the support server (the 'Server'), or notices posted on the status website to communicate these changes.

It is important for users to review the updated Privacy Policy thoroughly and familiarize themselves with any modifications.

Acceptance of Changes

By continuing to use the Service after the posting of the updated Privacy Policy, you indicate your acceptance of the revised policy. If you object to the changes, your only recourse is to discontinue using the Service. We encourage users to regularly review the Privacy Policy to stay informed about any updates or modifications that may affect their rights and obligations.

Statement of Privacy

We value and respect the privacy of your information. We are committed to protecting your privacy and have implemented measures to ensure the security and confidentiality of your data. This privacy statement outlines the types of information we may collect from users or that users may provide when visiting our site. It also explains our practices for collecting, using, maintaining, protecting, and disclosing that information.

We also understand the importance of safeguarding your personal information and maintaining your trust. We collect information to improve your experience with our services and to provide you with a personalized and efficient user experience. Furthermore, we only collect information that is necessary and relevant to fulfill these purposes.

Please note that by using our services, you consent to the collection, use, and processing of your information as described in this privacy statement. It is important to review this statement periodically, as it may be updated to reflect any changes in our information practices.

If you have any questions or concerns regarding our privacy practices or the use of your personal information, please refer us via [email protected] or contact our support team via our support server and open a support ticket at #open-ticket for further assistance.

Information Collection

Information collected on the website

Cookies

Learn more about how we use cookies in this section.

IP Address

We collect your IP address for security purposes and to gather statistical information about website usage. Your IP address helps us ensure the integrity of our services and protect against unauthorized access or malicious activities. Additionally, we use IP addresses to analyze trends, track user interactions, and gather demographic information in an aggregated and anonymous manner. Rest assured that we do not associate your IP address with any personally identifiable information.

Discord Account Data

When using our bot, we collect certain information from your Discord account to provide our services effectively. This information includes your avatar, username, user ID, and email associated with your Discord account. We use this data to personalize your experience, display relevant information, and enable specific features within the bot.

  • Avatar: Your avatar image is collected to visually represent your profile within the bot and enhance the user experience.
  • Global Name or Username: Your username is used to identify your account and facilitate interactions with other users within the bot.
  • User ID: Your user ID is a unique identifier assigned to your Discord account. It helps us track and manage user data, provide personalized features, provide faster support and ensure the security of our services.
  • Email: We collect your email address associated with your Discord account to be able to access the dashboard.

Rest assured that we handle this Discord account data with utmost care and in compliance with applicable data protection laws. We prioritize the privacy and security of your information.

Information collected by the bot

Server IDs

We collect the unique identification numbers assigned to Discord servers where our bot is installed. This information allows us to associate bot activities and features with specific servers, ensuring smooth functionality and personalized experiences on each server.

Category IDs

Discord servers can have different categories to organize channels. We collect these identification numbers so that various systems function correctly, such as the ticket system.

Channel IDs

We collect the identification numbers of individual channels within Discord servers. This allows the bot to interact with specific channels, provide targeted services, and deliver relevant information to users within those channels.

Roles IDs

Depending on the state of the auto-role module, the bot will be able to store its IDs as well as ensure good role-based permissions' management or other functionalities tied to specific ranks.

Message IDs

Our bot may interact with and respond to specific messages within Discord servers. We collect the identification numbers of these messages to ensure accurate message referencing and to provide appropriate responses, interactions, or actions based on specific message content.

User IDs and Usernames

We collect the identification numbers and usernames of users within Discord servers. This allows the bot to identify and interact with users, provide personalized experiences, and deliver user-specific information or features.

Specific Message Reactions

Our bot may store and utilize message reactions as a means to assign specific roles or to make the giveaways' module work properly, as well as trigger certain actions within Discord servers.

Users IDs and Usernames

Our bot allows users to configure certain settings and preferences specific to individual servers. We collect and store these custom server configurations to ensure that the bot operates according to the preferences and specifications set by users on their respective servers.

Timestamps

We collect timestamps, such as the date and time of specific events or interactions within Discord servers. This information helps us track activities, analyze usage patterns, and provide accurate and relevant data for statistical purposes.

We treat all the aforementioned data with the utmost confidentiality and employ appropriate security measures to protect it. It is important to review our Privacy Policy to understand how we collect, use, and safeguard your information.

Intents used by the bot

Server Members Intent

This intent allows the bot to access general server information and perform actions related to server members. It includes features such as:

  • logging members joining and leaving the server
  • collecting statistical data related to server members
  • retrieving user information through commands like /userinfo
  • obtaining the number of users on the server with /serverinfo

This intent helps the bot provide accurate and up-to-date information about server members and facilitate various functionalities within the server.

Message Content Intent

With the message content intent, the bot can analyze and process the content of messages sent within Discord servers. This intent enables the bot to:

  • assign rewards such as levels, ranks, and virtual currency based on specific criteria
  • implement self-moderation systems, such as an anti-link and auto-mod system
  • to ensure a safe and enjoyable environment for server members

By understanding the content of messages, the bot can analyze it, and provide relevant responses, trigger specific actions, and enhance the overall user experience within the server.

These intents are used to enhance the functionality and interactivity of the bot within Discord servers. They help automate certain tasks, provide personalized experiences, and ensure a secure and engaging environment for server members.

Third-party websites

This website (related to scarbot.com or any of its subdomains) or the bot (related to "Scar") may contain links to third-party websites.

These linked sites are beyond our control, and we do not have any responsibility for their privacy practices or the content they provide. The inclusion of such links is purely for your convenience, and it does not imply that we actively monitor the linked sites. If you choose to provide any personal data on a third-party website, please be aware that your transaction will take place on that third-party's website, and any personal data you provide will be governed by their privacy policy.

We recommend familiarizing yourself with the privacy policies and practices of any third-party website you visit.

It is important to note that this Privacy Policy only covers our practices and the information we collect and handle. It does not pertain to the privacy practices or information handling of any third-party websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

How we use your information

We utilize the information we collect in various ways, including, but not limited to:

  1. Personalization and customization: We may use the information to personalize and customize the user experience. This can include tailoring the content, features, and recommendations to individual preferences based on the information provided or collected.

  2. Communication and support: We may use the information to communicate with users, respond to inquiries, provide customer support, and send important updates or notifications related to the website and the bot. This can be done via email, notifications within the bot, or other communication channels as necessary.

  3. Improving our services: The information collected allows us to analyze usage patterns, identify areas for improvement, and enhance the overall functionality and performance of our website and the bot. This helps us deliver a better user experience and continually refine our services.

  4. Aggregated and anonymized data: We may aggregate and anonymize the collected information to generate insights and conduct research. This aggregated data does not personally identify individuals and is used for statistical, analytical, and business purposes.

  5. Compliance with legal obligations: In certain circumstances, we may be required to use and disclose the information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. This includes situations where we need to protect the rights, safety, or property of our users, ourselves, or others.

Please note that we do not sell, rent, or lease personal information to third parties for any purpose. The information we collect is used solely for the purposes outlined above and as described in our Privacy Policy.

Analytics

We use Hotjar in order to better understand our users' needs and optimize this service and experience.

Hotjar is a technology service that helps us better understand our users’ experiences (e.g., how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.), and this enables us to build and maintain our service with user feedback.

Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden from selling any of the data collected on our behalf.

For further details, please see the What is Hotjar page and Hotjar's privacy policy.

Hosting, services, and internal security

  • All data is securely stored on Aiven, ensuring privacy and end-to-end security. Access to the data is protected, and only the owner (@sirramboia) has access to.
  • Our bot is hosted on the BlueFoxHost platform, which provides reliable hosting services specifically designed for Discord bots. This ensures the availability and optimal performance of the bot.
  • The owner of the bot's account is maintained with high security measures, including the enablement of 2-step verification, to prevent unauthorized access.
  • The bot itself adheres to established rules and best practices for internet security to mitigate potential risks and vulnerabilities.
  • The bot also incorporates an AI-based self-security system. This system utilizes artificial intelligence algorithms to detect and respond to potential security threats in real-time. By constantly monitoring and analyzing activities within the bot, the AI-based system can identify suspicious behavior and take appropriate measures to safeguard the bot and its data.
  • To enhance security, all passwords and API keys used by the bot are encrypted using end-to-end encryption. This means that the sensitive information is encoded in a way that can only be decrypted by authorized parties, providing an additional layer of protection against unauthorized access.

Data removal

Data removal is an important aspect of our commitment to user privacy. We have established processes for removing data in the following ways:

Automatically

Data is automatically removed when it is no longer relevant or necessary for the intended purpose. For example, once a giveaway or event comes to an end, the associated data is no longer required and is promptly deleted.

Manually

Users have the option to request the deletion of their data at any time. To learn how to do this, check out this section.

By implementing both automated and manual data removal procedures, we ensure that user data is handled responsibly and in accordance with applicable privacy regulations. Our goal is to provide transparency and give users control over their personal information.

Cookies Policy

We use cookies to enhance and personalize your user experience. Cookies are small text files that are stored on your device when you visit our site. They help us recognize your device, remember your preferences, and provide secure login functionality.

We use cookies for the following purposes:

  • Authentication - We use cookies to remember your login credentials and provide secure access to your account. This allows you to stay logged in and access your profile and personal information without having to enter your login details every time you visit the site.
  • Personalization - We use cookies to remember your preferences and personalize your experience on our site. For example, we may use cookies to remember your language preferences or theme settings.
  • Analytics - We use cookies to analyze user behavior and improve our site's performance. This helps us understand how users interact with our site, which pages are most popular, and how we can optimize our site for a better user experience.

By using our site, you consent to the use of cookies in accordance with this policy. You can control cookies through your browser settings and opt-out of non-essential cookies. However, please note that disabling cookies may affect your user experience on our site.

If you wish to disable cookies, you can do so through your individual browser options. For more information on how to manage cookies, please refer to the following resources:

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access: You have the right to request copies of your personal data. You may also request a copy of your data by going to your profile settings and clicking the "Download Data" button.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. You may also update your information by going to your profile settings.
  • The right to erasure: You have the right to request that we erase your personal data under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization or directly to you under certain conditions.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Scar does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will do our best efforts to promptly remove such information from our records.

Children and Parental Control

Protecting the privacy and safety of children online is of utmost importance to us. We encourage parents and guardians to be actively involved in and aware of their children's online activities.

Scar (the "bot") is not intended for use by children under the age of 13, and we do not knowingly collect any personally identifiable information from children under this age, starting from the premise that they cannot use our services or those of Discord Inc. under that age.

If you believe that your child has provided any personal information on any of our Services, we kindly request that you contact us immediately at [email protected]. Upon receiving such notification, we will take prompt action to permanently and securely remove the provided information from our records.

We are committed to complying with applicable laws and regulations regarding child privacy protection and will make our best efforts to address any concerns raised by parents or guardians regarding their child's online activities on our Services. We strongly recommend that parents and guardians actively supervise and guide their children's internet usage to ensure a safe and enjoyable online experience.

Contact Us

If you have any questions or concerns about our Privacy Policy, Data storage or Data usage, please contact us at [email protected]. We will respond to your inquiry and work to resolve any privacy concerns you have in 30 days or less.

You may also contact us via our Discord Server. Please note that we may ask you to verify your identity before responding to such requests.

Final Acknowledgement

By using our Services, you (referred to as the Licensee) acknowledge that you have read and understood this Privacy Policy. You agree to be bound by the contents of these Policy in their entirety and without reservation. Your use of our Services constitutes your voluntary acceptance of these Terms and your commitment to comply with them.

If you do not agree with any part of these Terms, your only recourse is to stop using our Services.